The success story of Insiders begins as a spin-off from the DFKI (German Research Center for Artificial Intelligence). The close links with the research industry was and still is an important foundation for the constantly innovative portfolio. Today, Insiders has established itself as a successful product provider and as a market leader and leading technology company in the area of input management.
Our constantly growing customer base is evidence of our successful path – more than 500 companies from virtually all industries now put their trust in our products and solutions. Numerous renowned national and international awards and recognized benchmarks are testament to our top performance.
1999
- Insiders wins the test set by the Association for Innovative Market Research (GIM GmbH). On behalf of the German Association of Private Health Insurance Companies, GIM set out to find an IT provider who could make processing of medical service documents more efficient.
- R+V Versicherung in Wiesbaden is the first customer to use the software in a live system and process its incoming mail using Insiders products.
2000
- Together with a consortium of private health insurance companies, Insiders develops the new, standard smartFIX PKV product for capturing medical service documents. AXA, Barmenia, DBV and Hallesche are members of the consortium.
- More orders, from the insurance industry in particular, increase the customer base.
2001
- 2001 is the year of the market launch of the smartFIX PKV and smartFIX BKK products, developed especially for the healthcare industry. Both standard products are specially designed to meet the requirements specific to the industry.
- With an installation at Helsana, Insiders works with its first customer in Switzerland.
2007
- The first Insiders Partner Day is held in Kaiserslautern. Sales and research partners discuss topics in connection with the future of input management. A visit to the studio of the famous artist Dietmar Brixy from Mannheim completes the event.
- HUK-Coburg is the next health insurance company to join the consortium of those using smartFIX PKV.
- Insiders is presented with the "Deloitte Technology Fast 50" award. With this award, Deloitte pays tribute to the fastest growing technology companies in Germany for their top performances.
- Insiders reaches the final round of the "Award for Medium-Sized Companies". The most important German prize for medium-sized companies is awarded to companies who act as role models due to their ability to cope with the challenges of the future.
- Insiders is presented with the "Deloitte Technology Fast 500 EMEA" award. With this award, Deloitte pays tribute to the fastest growing technology companies in the EMEA economic area for their top performances.
2008
- Insiders products are given SAP certification. Extracted document data can be transferred to customers' SAP systems and processed via standard interfaces.
- More and more companies from all sectors put their trust in solutions from Insiders - more than 200 companies are now established customers. For example, Basler Versicherungen and MAN have become Insiders customers.
- Insiders is an award winner of the Medium-Sized Businesses Program. Based on the motto "Success due to innovation in medium-sized companies", the aim of this prize is to improve the competitiveness of medium-sized companies by introducing innovations.
2009
- Insiders is presented with the "Award for Medium-Sized Companies". The most important German prize for medium-sized companies is awarded to companies who act as role models due to their ability to cope with the challenges of the future.
- More and more internationally operating companies put their trust in Insiders in Europe and throughout the world, and process documents using Insiders solutions in shared service centers in Europe, North and Central America and Asia.
- The standard INVOICE Pilot for SAP product completes the range. Customers implement consistent and efficient invoice processing in SAP using an invoice ledger, invoice workflow and Business Intelligence.
2010
- Insiders is amongst the winners from the largest software cluster in Europe. Federal Minister Annette Schavan recognizes the "Software Innovations for the Digital Enterprise" cluster that is viewed as the "Silicon Valley of Europe". The Federal Ministry of Education and Research (BMBF) promotes and recognizes the innovative strength, the large amount of development potential and the creative dedication.
- Insiders opens the "Knowledge Creates Jobs" program of events organized by the city of Kaiserslautern. Companies that have shown particularly outstanding development and that act as flagships are presented. The well-known presenter Claudia Kleinert hosts the event.
- Insiders holds the "Input Management Insurance Industry" user forum for the first time. At Hambach castle, numerous representatives of renowned insurance companies discuss challenges, solutions and future prospects in connection with input management in the insurance sector.
- Insiders welcomes Reinhold Messner to the 4th Insiders Partner Day in Kaiserslautern. Based on the motto "Moving mountains together", parallels between entrepreneurial activities and extreme mountain climbing are drawn and discussed together. More and more companies from trade and industry put their trust in the purchase order and invoice processing solutions from Insiders.
- More and more companies from the trade and industry sectors place their trust in Insiders' solutions for order and invoice processing.
- Event to launch "Knowledge Creates Jobs", organized by the city of Kaiserslautern
- Insiders welcomes Reinhold Messner to the Partner Day
2011
- The mailroom of Talanx Service AG, which uses Insiders' solutions, is recognized as the "Mailroom of the Year 2012" by Kodak and Pitney Bowes at the CeBIT 2011.
- Together with the largest software cluster in Europe, Insiders wins the "365 Places in the Land of Ideas" competition. The competition, under the patronage of former Federal President Christian Wulff, recognizes places where Germany's future is shaped with courage, dedication and creativity.
- The first Insiders customers process Asian fonts. Chinese, Japanese and Korean documents are extracted.
- Insiders' Managing Director Werner Weiss is recognized as a finalist at the "Entrepreneur of the Year 2011" award for the continuous development and outstanding innovative strength of the company and his personal dedication. With the most highly-respected German entrepreneurs' prize, Ernst & Young recognizes the best entrepreneurs from medium-sized companies in Germany.
2012
- Insiders further expands its international presence. Products and solutions for processing of incoming mail and invoices in the financial, insurance, trade and industrial sector are the main focus of the activities in the Middle East and in the growing market of India.
- inco insurance 2012: Insiders hosts the conference for intelligent input management for insurance companies at the Steigenberger Grandhotel Petersberg in Königswinter near Bonn. Numerous representatives of renowned insurances use the opportunity for intense exchange of information and experiences surrounding the topic intelligent multi-channel management and business process optimization for their sector.
- More and more renowned as well as globally active companies trust in intelligent products and solutions made in Kaiserslautern. Insiders welcomes its 400th customer.
- Insiders strengthens the strategic partnership with the prestigious research institute Fraunhofer IESE. In the Joint Research & Development Lab (JR&D Lab) innovative products are developed, which expand Insiders’ market-oriented portfolio on the basis of state-of-the-art research.
