09.05.2012 - 10.05.2012

Insiders presents multi-channel management at ECM Event for Insurances

Insiders Technologies was present at Pentadoc’s ECM Event for Insurances May 9-10, 2012 in Wiesbaden. One of the highlights was a keynote speech by Andreas Dengel, Scientific Director at the DFKI (German Research Center for Artificial Intelligence).

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Professor Dengel spoke to the interested representatives of the present insurance companies about "Intelligence at the Document Entry Point - Research Topics, Trends & Innovations". In this context he presented Insiders’ solutions surrounding multi-channel management.

With Insiders‘ products of the Digital Mailroom Suite, documents from all input channels are processed using one central platform – whether they are paper-based mail, faxes or electronic communication via eMail or Internet. All relevant document information for various business processes is extracted efficiently and passed along to further processing steps.

At the event Insiders also hosted two discussions concerning current topics and challenges of input management in the insurance field. The round table discussion on "eMails in the Multi-Channel Management of Insurance Companies - Vision of the Future or Reality of Today?" and the Think.Café "Digital Insurance - Speed and Innovation for Sustained Growth" offered visitors a platform for a comprehensive exchange of information and experiences.

A Think.Café is a targeted method for discussion and brainstorming. All participants exchange thoughts concerning various questions at smaller tables and write their ideas and approaches on the tablecloth. By changing tables the Think.Café then allows the participants to expand their network of dialogs and to create new links between topics.