Banking


Put your trust in us where banking-specific know-how in connection with your input management systems is concerned. With our expertise as a long-standing partner of leading financial service providers, we understand and optimize your processes.

In the banking industry in particular, having access to all information from incoming documents at all times is a key advantage when competing for customers. With an input management system that meets the particular requirements and is suitable for the media, we create the basis for the efficient organization of business processes – and therefore for cost reductions, an improvement in quality and service optimization.

With our solutions, our customers achieve automated business transactions up to complete background processing throughout the entire company and across all business areas. The efficiency of processing in areas such as loans, house purchase savings/mortgage lending, financial security and accounts services increases.

All information in connection with managing accounts, e.g. changes of address or name, from exemption orders or capital gains authorizations, applications, cancelations, complaints, returned mail as well as from all forms and freely-written correspondence, is available immediately. Intelligent products, such as for e-mail management, facilitate holistic solutions and ensure that all the customer communication channels are used to the full.

If you would like to improve your customer service by means of intelligent input management then we are the right company for you.

Your advantages

  • Many years of experience and expertise
  • Multi-channel document processing
  • Automatic business transactions ("Shadow Processing")
  • Efficient case processing
  • Improved customer service and long-term customer loyalty



A selection of our customers from the banking industry


Find out about the capabilities of our products and solutions. Our customers report from the field.

 

International companies from virtually all sectors trust in our expertise. Find out for yourself.