Energy supply


We know what energy providers need from an intelligent input management system. Put your trust in our industry expertise for optimal business processes and excellent customer communication.

With our solutions, all the information needed from incoming documents is available for processing quickly, in its entirety and with an assured level of quality. This could involve invoices or purchase orders, notifications of divergent consumption amounts or meter readings, contractual documents such as grid contracts or returned mail, as well as logs of facility inspections or procedural documents.

With our solutions you create the basis for comprehensive customer service and increase customer satisfaction and customer loyalty straight away and on a long-term basis. In particular, this enables you to respond quickly to critical customer situations such as complaints – irrespective of whether the customer expresses their dissatisfaction explicitly or indirectly and regardless of the input channel (e-mail, paper) through which the complaint reaches the company.

Together we optimize the processes in your input management system – just contact us.

Your advantages

  • Intelligent multi-channel management
  • Improved customer service and long-term customer loyalty
  • Efficient case processing
  • Automated business transactions ("Shadow Processing")
  • Location-independent use



A selection of our customers from the energy supply industry


Find out about the capabilities of our products and solutions. Our customers report from the field.

 

International companies from virtually all sectors trust in our expertise. Find out for yourself.