Order Management
Fast and correct processing and handling of incoming purchase orders is a key requirement for an efficient ordering system. Today however, capturing the incoming purchase orders, often sent on paper or by fax, is still mainly carried out manually. This process not only costs money and takes up time, it is also extremely prone to errors.
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Increased service orientation during order processing
With our Order Management solution, service orientation for the ordering process increases – our customers benefit from fast and correct capturing of purchase order terms, especially delivery dates and special terms and conditions. Our customers as well as the ordering party benefit from quicker and better communication.
Comprehensive process controlling and monitoring
The entire purchase order process is controlled automatically and extensively monitored. Information about the status of a purchase order is available at any time, across all phases of the ordering process. Significantly shorter delivery times, adherence to agreed delivery dates and a high degree of delivery reliability help to ensure long-term customer loyalty and provide key competitive advantages.
Benefit from our
Order Management solution
- Efficient purchase order and order management systems
- Reduction of purchase oder throughput times
- Cost reductions and quality improvements
- Automatic controlling of the purchase order process
- Comprehensive monitoring and controlling
- Optimization of stockkeeping and capital lock-up
Norbert Kuhlenkamp
Responsible for corporate e-business
PHOENIX CONTACT GmbH & Co. KG
"Processing speed, transparency and improved informative capability with respect to our customers are the main advantages that we have reaped with smart ORDER. We gain time, improve customer service and have ad hoc access to all information in the purchase order process on all the sales workstations. We were able to deal with the larger volume of purchase orders without increasing staff numbers."
