Our key objectives are: transferring knowledge, building development, and optimizing processes. The Insiders Akademie offers forward-looking and user-oriented trainings for practical use. We train your employees for sustainable success.


For many years, the Insiders Akademie has been synonymous for extensive and proven expertise in the area of multi-channel management and modern customer communication. Our task is to provide customers and partners with targeted initial Insiders product instruction, training their staff to use the product optimally so that they can benefit from all the innovations as quickly as possible. And this is always tailored to meet individual customer requirements. The Insiders Akademie offers customized training formats: in-house on the customer's premises, online, in web seminars or at the training center in Kaiserslautern.

We provide tailored training solutions for every role and every area in your company. From system administrators to users, the right training courses on Insiders products ensure that your staff is ideally prepared for their responsibilities. Irrespective of whether you make strategic decisions at management level or are a project manager with responsibility for ensuring that projects run without a hitch – we assure that participants develop comprehensive expertise for the current challenges in the context of document-related process optimization.

The Insiders Akademie follows an established path that has been tried and tested for many years: Basic courses cover comprehensive fundamental knowledge of using Insiders solutions and this know-how can then be enhanced in specifically-designed advanced courses. Certification completes the training process and is a testament to its success.