Digital transformation is fundamentally changing the way insurance companies communicate with their customers. “Digital“ customers want to be able to communicate with their respective insurance companies at any time and via all channels. The customer service of an insurance company must be able to address all these channels, because the customer is now more than ever the focus of communication.
With our innovative products for modern customer communication and intelligent input management, you as an insurance company are already ideally positioned for the challenges of the future. Take advantage of our solutions for omni-channel presence, response management and mobile applications to communicate with your customers – simple, fast and customized via all input channels.
Using our know-how, our customers implement systems for all possible application scenarios for software-supported document processing – from processing the documents of individual divisions to processing all the incoming mail of any volume from all input channels – across all divisions for insurance companies who work in many divisions.
Our solutions create the basis for company and group-wide global workflows and an important basic infrastructure for paperless processing. Our customers achieve an enormous increase in efficiency, particularly due to the automation of business processes up to the shadow processing of entire business transactions.
With Insiders, take advantage of digital transformation. Optimize your processes in customer communication and input management and ensure long-term customer satisfaction and sustainable customer loyalty with excellent customer service.