Through the intelligent automation of standard processes in chat, your customer service is relieved by up to 80%.
Your Advantages of smart BOT
- Quick and easy modeling of all processes and responses
- Flexible connection to your core systems for automatic posting of transactions
- AI, which even differentiates reliably between several hundred questions
- AI, which learns specifically from past dialogues
- Intelligent dialogue engine that helps even in problematic situations
- Easy to combine with other Insiders products
- Simultaneous use of the smart BOT on several channels
Learn more about the use cases of smart BOT in your company – for example in human resources or customer service.
Our web seminar for smart BOT
Participate in our web seminar on smart BOT
Get to know our standard product for the intelligent automation of all requests via chat channels: time-saving and very comfortable – at your desk –in a web session. We will show you how you can use the latest technologies of Artificial Intelligence to automate your business processes and relieve your experts.
Do you know our mobile solutions?
Our apps for modern communication with your customers: convenient and simple, mobile and at any time - matching your individual requirements.
Any questions left?
How can the smart BOT work together with our service experts?
The smart BOT automatically detects whether it can answer a customer question. If this is not the case, it passes the dialogue to your customer service team, which can process this request with our product smart FLOW. Here the smart BOT can also inform the customer e.g. about the expected response time, so that your customers are always informed and feel optimally cared for.
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