Input management

Intelligent Omni-Channel Input Management

All channels, all documents, one solution: organize your whole corporate document entry point in a digital mailroom – for your mail on paper, faxes or electronic communication via SMS, e-mail or social media.

High Service Quality and Customer Loyalty

Using Insiders' products for intelligent input management you can assure an adequate reaction to all customer requests – for exceptional service quality and sustainable customer satisfaction as well as loyalty.

Process Optimization Including Shadow Processing

Benefit from high process automatization in your digital mailroom: From incoming documents via classification and extraction of documents up to "automated business transactions" – across the whole company.

Comprehensive and Central Process Controlling

Control and operate the complete process of incoming documents – central and comfortable, up-to-date and complete. This way, you guarantee efficient processes and cnsistently maintain service level agreements.