Current user base of smart CAPTURE: 10 million end customers.
Your Advantages of smart CAPTURE
- Available on iOS and Android
- Intelligent user guidance
- Automatic camera triggering
- White label app – flexible branding in accordance with the corporate design
- Automatic image quality control
- Flexible use for all documents and processes
- Stringent security and data protection standards
- Simple operation
Our web seminar for smart CAPTURE
Participate in our web seminar on smart CAPTURE
Get to know our standard product for your mobile document capture in a convenient way, join our web sessions by connecting directly from your desk. We will show you how easy mobile document capture is today - with all the benefits for your daily work.
Do You Know Our Products for Customer Communication?
Control your customer communication centrally via all channels on one platform. Benefit from efficient response management and high process transparency with our products.
Any questions left?
For which application scenarios can we use smart CAPTURE?
With smart CAPTURE's intelligent scanning technology, any documents can be captured: e. g. applications, contractual documents, medical service documents, invoices, travel expenses documents, certificates of incapacity for work etc. – documents no longer have to be sent by post. This means that the product is just as suitable for your end customers as it is for your employees or suppliers, brokers, intermediaries, etc.
What are the main benefits for us as an insurance company?
With smart CAPTURE all submitted documents are immediately available for further processing. After document capture, your customer receives immediate feedback on the current status via the app. The responsible administrator can then process the business transaction. This is how mobile document processing via app works today - fast, cost-efficient and customer-oriented.
How can smart CAPTURE ensure good image quality so that the captured documents can be processed in the back office without any problems?
During the capture process, the intelligent document recognition of smart CAPTURE detects the position of the document in the camera image in real time. Based on this information, the user is supported with instructions so that he or she can optimally position the mobile device. As soon as the recording conditions match, smart CAPTURE automatically triggers the recording. Smart CAPTURE's intelligent image processing crops the document from the background, performs perspective equalization if necessary, and then automatically checks the resolution of the image.
Does the user receive a response after sending the document?
With smart CAPTURE, status messages about the business process can be easily realized. This way, you can continuously inform your users about the processing status of their submission using push messages and avoid cost-intensive enquiries.
Is it ensured that unauthorized persons cannot gain access to the captured documents?
All captured document images are stored by smart CAPTURE on the device in encrypted form immediately after recording and do not appear in the general photo album of the operating system. The user can only access the images by entering a password or alternatively via biometric authentification. The transfer of documents to the backend is also encrypted end-to-end.
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