Our intelligent self-services for automated processes impress customers. If they have a choice, our smart SERVICES will always be preferred to a phone call.
Your advantages using smart SERVICES
- Providing self-service functionalities
- Automation of business transactions as well as dark processing
- Convenient change of bank account data by camera-based reading of the IBAN from the EC card
- Can be extended with company-specific self services
- Easy modification of customer master data
- White Label App – flexible branding according to corporate design
Any questions left?
How does the camera-based change of bank account details work?
The user simply holds the camera over his EC card or any other document containing the IBAN of his new bank account. The IBAN is then read directly from the live image of the camera and saved as new bank account information.
What kind of self services can be implemented via smart SERVICES?
The product offers the possibility to easily implement any kind of master or contract data changes. With this product, any changes of master or contract data can be easily realized. For this, the interfaces to the existing systems are connected to the project specific interfaces.
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Control your customer communication centrally via all channels on one platform. Benefit from efficient response management and high process transparency with our products.